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Shipping & Returns

OUR GUARANTEE

We make no guarantee of specific results as results can vary from person to person. However, we feel so strongly about our products that we offer a 30-day money back guarantee. If you are not 100% satisfied with your purchase from us, please CLICK HERE to fill out and submit our contact form and we’ll arrange a replacement or a refund in accordance with our Refund Policy.

SHIPPING POLICY

It is our goal to deliver your order to you in the quickest and most cost-effective manner possible.  Our rates are designed merely to cover our costs.

QUOTES FOR INTERNATIONAL SHIPMENTS DO NOT INCLUDE ANY CUSTOMS DUTIES AND TAXES THAT MAY BE CHARGED UPON YOUR ORDER'S ARRIVAL IN TO YOUR COUNTRY. OWN YOUR EATING IS NOT RESPONSIBLE FOR THESE CHARGES.  

Books, Apparel & Accessories

All physical products are shipped via United States Postal Service, 1st class, Priority and Priority Express.  Please be mindful, that the level of shipping you chose does not influence our processing time.  You can expect any physical product order to be shipped within 1-2 business day.  The OYE shipping department is closed on Saturday and Sunday as well as standard US government holidays.

Special Requests

If you have special shipping requests please put such request in the Order Comments section. If you have questions about your order, please CLICK HERE to fill out the contact form and we will respond to you as soon as we are able.

Shipping Disclaimer

Own Your Eating is not responsible for lost or damaged packages while in transit. Own Your Eating is not responsible if you enter the wrong address or forget to put your apartment, suite or building number. If this type of error occurs, you will be responsible for additional shipping charges. 

RETURNS & REFUNDS

Apparel & Accessories Returns Policy

If we made a mistake by sending you the wrong product or the wrong size, please CLICK HERE to fill out and submit our contact form, or call us at 502-297-9988 and we will take care of the situation.

If you are unsatisfied with your item(s) please read the following:

Items must be returned within 15 days of ship date.

All return items must be in new condition. Products that show visible signs of use including scuffs, scratches, stains, or tears are not eligible for return. ​

Featured pricing / promotions​:

If you are returning an item that was purchased at a featured product price or as part of a promotion, you will be refunded the value of the product after the applied discount.

Clearance items​:

Clearance items are not returnable unless they are defective. If you consider a product to be defective, please CLICK HERE to fill out and submit our contact form and we will take care of it. 

How to return a product and receive a refund:

CLICK HERE and fill out our contact form, letting us know you wish to return a product and why.

Then send all aspects of the product and a copy of your receipt to:

C/o The Natural Grip
11461 Blankenbaker Access Drive Ste 102
Louisville, KY 40299

Once your product is received and inspected. Your refund will be processed.

If upon inspection, your product can no longer be deemed New, you will not be provided a refund and will be notified via email.

Should the product be returned without all aspects of the original product, such as the mantra band without the case, you will be notified via email and asked to return all aspects of the product before a refund will be issued. 

You will be notified via email when we have processed your refund.   

We are not responsible for lost or stolen items during return shipment. We recommend that all returned items be sent using a delivery confirmation to ensure proper delivery.

SHIPPING CHARGES ARE NOT REFUNDABLE.

Exchanging digital products:

Digital products are not subject to exchange.